The
Trouble With Feedback
Improving Performance Reviews
by Dan Wooldridge, President
InsideWork (PDF)
The
employee wore an expression I have seen many, many times
– as the performance review ended his face relaxed
noticeably. I wouldn’t say he seemed at ease exactly;
just reverting to a less heightened, more normal state of
anxiety. The supervisor bore an equally familiar look of
grim satisfaction that she’d done what she had to do.
It
was a meeting neither of them wanted – not because
it was a big deal but because it was so awkward and ineffectual.
The supervisor brought no clear feedback and the employee
left with no actionable plan. It was, they would both acknowledge
later, a waste of time.
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